Shipping Policy

Delivery arrangements are being finalized. No universal free-shipping or fixed-delivery promise is active here.

Coverage and service

The intended customer market is the United States. Confirm the destination, carrier, delivery handoff point, excluded addresses and charges for your exact items before ordering. Setup and old-mattress removal are separate services, not assumed inclusions.

Processing and transit

Processing time and carrier transit time are different. A destination-specific estimate must come from a verified service, and must be checked again when the item, size or ZIP code changes.

Tracking

For an existing order, use your account and the tracking information provided after shipment. Catalog availability is not live carrier tracking.

Delivery questions

Send your model, size and ZIP code to request information. Check package dimensions, access restrictions and handling instructions before arranging delivery.